Q: I have
decided to purchase from you. How fast can you deliver?
A: Our delivery depends on your choice of shipping
method.
Please call us for a delivery schedule. The shipment can
leave our warehouse in 24hrs.
Q: I am left-handed. Is it
possible to get your barbecues with
heating controls on the left?
A: Yes, for a
small extra charge. Please call for details.
Q: Can I use your products to
barbecue gyros/kebobs only?
A: No, you can also barbecue meat/vegetable skewers
or whole chickens.
All you need is our special skewer assembly, which is
available separately. Click
here for details. Q: If the motor on one of your
units failed, how much down time
would I have?
A: Roughly 2 minutes of it. You can continue
barbecuing with
the help of our manual handles or simply exchange the
top-mounted motor for another one. In the last two years we
had no service-calls related to motors.
Q: Am I allowed to install your
barbecues myself?
A: Not unless you are a certified technician who
can ensure the
proper connection to your fuel supply. If you install the unit
yourself without having the required certification, you will
void your
warranty.
Q: I am moving to a location
without LP gas connections. Can I run
your unit on propane?
A: Yes. You can purchase a refitting kit for this
very purpose.
Remember to have it installed by a certified technician.
Q: How fast can you supply parts
and accessories?
A: We ship UPS
and FEDEX. The shipment can
leave our warehouse in 24hrs.
Q: I don't have much room, but
would like to run two barbecues
side by side. One for rotisserie chicken, one for gyros/kebob.
How do I manage?
A: Our barbecues can be supplied with heating
controls on
either side. This way, you can run two units in very close
proximity without compromising usability.
Q: Do you sell used equipment?
A: Yes, if available. Please call +519-893-3481 for
availability.
If you have any further questions,
please don't hesitate
to contact us at: info@gyrosgrill.com.
We will answer all your questions immediately. |